- We are using Australian Post as our main carrier. Please notify us if you need extra insurance or courier service (extra shipping costs applied to these services).
- It is the buyer's responsibility to request insurance. We will not be responsible if item is lost or damaged in the post if insurance is not requested by the buyer.
- FREE POSTAGE AND HANDLING applies to an order with the value more than A$50.
- A$5 delivery fee applies to an order with the value less than A$50.
- All our freight charges/quotes (outside Australia) are excluded customs duty and taxes by receiver country.
- Please verify your shipping details before placing an order. An additional shipping charge will be applied if the company have to re-ship an item because of any error in your customer profile.
- Please allow 7-14 working days delivery from the time your full payment is received.
- For 14ct gold charm, sterling silver charm and image colour transfer order, please allow 14-21 working days delivery from the time your full payment is received.
- To speed up the delivery, please email or fax us the receipt of the payment.
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